Privacy policy

Privacy Policy

ArrowLocal respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and store your information.

1. Information We Collect
When you use ArrowLocal, we may collect:

  • Account details you provide when registering (name, email, business information, contact details).

  • Content you upload to your business profile (descriptions, images, services).

  • Customer reviews and responses.

  • Technical data (IP address, browser type, device information, usage statistics).

  • Communications sent to us via email or contact forms.

2. How We Use Your Information
We use your information to:

  • Create and manage your business listing.

  • Provide leads and connect customers with businesses.

  • Display business information in the directory.

  • Improve our services and website performance.

  • Respond to enquiries and provide support.

  • Meet legal and regulatory requirements.

3. Sharing Your Information

  • Business information you provide will be publicly visible on ArrowLocal.

  • We may share data with trusted service providers (such as hosting and analytics tools) to operate the platform.

  • We do not sell your personal data.

4. Cookies and Tracking
We use cookies and similar technologies to improve functionality and analyse usage. For details, please see our Cookie Policy.

5. Data Storage and Security

  • Your data is stored securely on our servers.

  • We use appropriate technical and organisational measures to protect against unauthorised access, loss, or misuse.

  • Data is retained only for as long as necessary to provide services or meet legal obligations.

6. Your Rights
You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate data.

  • Request deletion of your data, where legally possible.

  • Object to or restrict certain data processing.

  • Withdraw consent where processing is based on consent.

7. Children’s Privacy
ArrowLocal is not directed at children under 16. We do not knowingly collect data from children.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact:
Email: hello@arrowdevelopment.co.uk
Phone: 01302 202104

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